Order Procedure

Placing and order

After successfully placing an order, there will be an

automatic email sent out to the email of your account

or the email filled in for non-members.

Please double-check any spelling errors or your spam

folders if there is no email received. Any capital letters

in the email will result in failure of email delivery.

Product preparation

It approximately takes 3-7 business days to

prepare items. During the preparation, you may be

sent emails informing you of items out of stock.

Please reply to the emails to be refunded for the item

or exchange for an item under the price and be

refunded the price difference. No reply to emails may

result in the order held up from dispatchment,

Shipping

The tracking number can be found on My Page

Taxes

All packages include taxes, and we cover all applicable customs fees.

Return Application

Please email us at classynmore@gmail.com

with the following details:

-Order number

-Product number and name

-Reason for return

-Attach photos if applicable

Return will only be accepted with applications made

within 10 business days of receiving items.

Defects

Please attach clear photos of defects. You may be

approved for refund without return if it is confirmed

that the item is defective.

Other reasons

For reasons other than defect, the item will have to

be returned to our address in Korea on the expense

of the customer. If the items remaining on the order

do not meet the free shipping standard of $250 USD,

the initial shipping fee will be deducted from the

refund amount: $30 for destinations within Asia (excluding Oceania)

and $40 for outside Asia (including Oceania).

Any customs duties or return taxes will also be deducted.

Lost Packages

Please email us at classynmore@gmail.com

with the following details:

-Order number

-Full Name

-Contact Number

-Address

 Please leave any queries on the Q&A or send an email to the customer center.